Question 1

How accurate is automated CV parsing?

Accepted Answer

Hireo reaches around 95% field accuracy on standard PDF and Word CVs, measured across BetterQA's own use; unusual or creative layouts run lower. Unlike basic text extraction that guesses at data, Hireo identifies and validates each field (skills, work history, education, contact info) even from complex CV formats including scanned PDFs. Fields Hireo is not confident about are flagged for review rather than written to your database silently, so you can see what needs a human eye.

Question 2

What is BYOK in recruitment software?

Accepted Answer

BYOK (Bring Your Own Key) means you connect your own OpenRouter API key to Hireo instead of paying marked-up AI costs. You pay for AI usage at the provider's rates through your own key, with no markup from us, so you can see exactly what you spend. Your monthly Hireo subscription covers the platform; your AI spending depends on how much you use it. During the 14-day trial the platform is free; AI features such as CV parsing and matching start once you add your OpenRouter key.

Question 3

Do you integrate with applicant tracking systems?

Accepted Answer

There is no built-in connector to other ATS platforms. You can connect your own tools through our REST API, webhooks or MCP server (API access is by token, issued on request), and export job reports to CSV or Excel. Ask us about a specific tool and we will tell you plainly whether it works.

Question 4

Is Hireo GDPR compliant?

Accepted Answer

Hireo is built with GDPR in mind. Candidate records and CV files are stored in the EU. Candidates can ask for their data to be erased and we act on the request, and branded CV downloads and client-link views are logged. When a CV is parsed, its text is sent to an AI provider, which may process it outside the EU. Our privacy policy has the details.

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